What we do
One person, the whole list.
Your Navigator handles the day-to-day work of keeping an aging parent cared for, covered, and at home. Here's what that includes.
- 01
A single point of contact
One person who knows your parent's whole situation. No phone trees, no re-explaining, no falling through the cracks between providers.
- 02
Doctors & specialist coordination
We schedule and prep appointments, keep every provider informed, and make sure nothing gets lost between them.
- 03
Medication management
We review the full medication list for costs, conflicts, and duplications, find affordable alternatives, and make sure refills arrive on time.
- 04
Hospital & rehab transitions
Discharge planning, home setup, and follow-up that prevent avoidable readmissions.
- 05
Home care & home health aides
We arrange covered home care and connect you with vetted, reliable agencies — and we advocate to get the hours your parent qualifies for.
- 06
Durable medical equipment
Wheelchairs, walkers, hospital beds, oxygen — ordered, covered, and delivered.
- 07
Medicaid applications, renewals & appeals
We handle the paperwork, hit the deadlines, and appeal denials to secure the benefits and home-care hours your parent is entitled to.
- 08
Benefits & community resources
Food assistance, transportation, accessible-parking permits, and local programs your parent qualifies for.
- 09
Insurance advocacy
We fight denials and pursue the reimbursements you're owed, so you're not on hold for hours.
- 10
Family updates & coordination
Regular check-ins and clear communication, so the whole family stays informed without managing it themselves.
If it touches your parent's care, coverage, or paperwork, it's something your Navigator can take on.